PRIVACY POLICY

Effective Date: October 14, 2026

Last Updated: October 14, 2026

Business Name: CÔR STUDIO

Location: 50 Los Filtros Ave, Unit C-2, Bayamón, Puerto Rico 00959

Contact Email: talentcorstudiopr@gmail.com

Website: www.corstudiopr.com 

1. INTRODUCTION

CÔR STUDIO (“CÔR STUDIO,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our studio, using our website, booking classes, purchasing services, or communicating with us. This Privacy Policy explains how we collect, use, maintain, protect, and disclose personal information in connection with our Hot Pilates, yoga, movement, and fitness services. This policy is intended to reflect applicable laws and regulations, including relevant Puerto Rico privacy and data-security requirements and applicable United States federal laws. By using our services or providing personal information, you acknowledge that you have had the opportunity to review this Privacy Policy. Where consent is legally required, we will request it separately. This Privacy Policy applies to our website and our mobile app.

2. PERSONAL INFORMATION WE COLLECT

Depending on how you interact with CÔR STUDIO, we may collect the following categories of personal information.

A. Identification and Contact Information 

  • Full name.

  • Phone number and email address.

  • Date of birth, when needed for identification, eligibility, or safety.

  • Emergency contact name, phone number, and relationship to you.

B. Booking and Transaction Information

  • Class reservations, attendance, cancellations, and waitlist activity.

  • Membership, package, and service purchase records.

  • Payment confirmations, transaction history, and billing details processed through our payment providers.

  • Communications regarding your reservations, purchases, or account.

We do not intend to collect or retain complete payment card details when these are processed directly by a third-party payment processor.

C. Health and Fitness Information

To help support safe participation, we may ask you to voluntarily provide relevant information about physical limitations, injuries, medical considerations, or other conditions that may affect your participation in exercise classes, particularly heated classes.You should provide only information reasonably necessary for your safety and participation. We will limit access to such information to authorized personnel who need it for legitimate studio operations, subject to applicable law.CÔR STUDIO is a fitness and wellness studio, not a medical provider. We do not use this information to diagnose or treat medical conditions.

D. Website and Device Information

If you visit our website, we or our service providers may collect technical information, such as:

  • Internet Protocol (IP) address.

  • Browser and device information.

  • Website pages visited and interactions with website features.

  • Cookie and similar technology data, where applicable.

The information collected depends on the website platform, booking tools, and technologies actually in use.

E. Communications and Consent Records

We may maintain records of inquiries, customer support communications, privacy requests, and consent provided for email or SMS communications, including the date, method, and scope of your consent and any subsequent opt-out request.

3. HOW WE USE YOUR PERSONAL INFORMATION

We may use personal information for the following legitimate business purposes:

  • Providing services: To manage class reservations, memberships, purchases, attendance, and customer accounts.

  • Communicating with you: To send booking confirmations, schedule changes, class reminders, service updates, and responses to inquiries.

  • Supporting participant safety: To review relevant safety information, respond to emergencies, and implement reasonable precautions during studio activities.

  • Processing transactions: To facilitate payments, refunds, and related administrative activities.

  • Operating and improving our business: To maintain our website, booking systems, studio services, and customer experience.

  • Maintaining security: To prevent fraud, protect accounts and systems, and investigate suspected misuse.

  • Marketing: To send promotional communications only as permitted by applicable law and, where required, with your consent.

  • Legal compliance: To maintain appropriate records, respond to lawful requests, and meet applicable legal obligations.

We will not use personal information for purposes materially different from those described in this policy without providing any additional notice or obtaining consent when required by law.

4. SMS TEXT MESSAGING AND MOBILE INFORMATION

CÔR STUDIO may use SMS text messages to communicate with individuals who have provided the appropriate consent.

Depending on the type of consent you provide, messages may include:

  • Class booking confirmations and reminders.

  • Schedule changes and studio announcements.

  • Membership or service-related notifications.

  • Promotional messages, if you separately opt in to receive them.

Message frequency may vary. Message and data rates may apply.

Your consent to receive SMS messages is voluntary and is not a condition of purchasing services or participating in classes at CÔR STUDIO.

You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP or contact us using the contact information provided in this policy.

We may maintain records of your SMS consent and opt-out requests to administer our messaging program and demonstrate compliance with applicable requirements.Mobile

Information Non-Sharing Disclosure

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may use messaging providers, including Twilio where applicable, to transmit messages on our behalf. Such providers may process information as necessary to deliver messaging services and operate their platforms, subject to applicable contractual and legal requirements. This does not authorize the sharing of mobile messaging opt-in data or consent with third parties for their own marketing or promotional purposes.

We do not sell SMS consent records or mobile messaging opt-in data to third parties or lead generators.

5. HOW WE SHARE PERSONAL INFORMATION

CÔR STUDIO does not sell personal information to third parties for monetary consideration.

We may disclose limited personal information in the following circumstances:

A. Service Providers

We may use third-party providers to support our business operations, such as:

  • Class booking and scheduling platforms.

  • Payment processing providers.

  • Website hosting and maintenance providers.

  • Business communication and messaging platforms.

  • Customer support and administrative tools.

  • Security and technical service providers.

These providers may access information only as reasonably necessary to perform services on our behalf, subject to applicable contractual and legal restrictions.

B. Legal Obligations and Safety

We may disclose information when reasonably necessary to comply with applicable law, respond to valid legal process, protect the rights and safety of individuals, investigate fraud, or address an emergency.

C. Business Transactions

If CÔR STUDIO undergoes a merger, restructuring, sale, or transfer of business assets, relevant information may be disclosed as necessary for the transaction, subject to applicable law and appropriate safeguards.

D. At Your Direction

We may disclose information when you direct us to do so or provide valid consent, where applicable.

SMS DATA EXCEPTION: The circumstances described above do not authorize disclosure of SMS originator opt-in data or consent to third parties. Such data will not be shared with third parties, as stated in Section 4.

6. COOKIES AND WEBSITE TECHNOLOGIES

Our website or booking platform may use cookies and similar technologies to support essential functionality, remember preferences, understand website usage, and improve performance.Where applicable, these technologies may be operated by our website, analytics, or booking service providers.

You may be able to manage cookies through your browser settings or through a cookie preference tool if one is available on our website. Disabling certain cookies may affect website functionality.We will provide any additional notices or consent mechanisms required by applicable law for non-essential cookies or tracking technologies.

7. DATA SECURITY

CÔR STUDIO takes reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

These measures may include restricting access to authorized personnel, using reputable service providers, and maintaining reasonable safeguards for records and business systems.

However, no electronic transmission or storage system can be guaranteed to be completely secure. We cannot guarantee absolute security.You should avoid sending sensitive information through unsecured communication channels unless necessary and appropriate.

8. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business and transaction records, documenting consent, addressing disputes, and satisfying applicable legal obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

When information is no longer reasonably necessary, we will take appropriate steps to delete it, destroy it, or de-identify it, subject to applicable legal requirements and legitimate recordkeeping needs.SMS consent and opt-out records may be retained as necessary to demonstrate compliance and prevent messages from being sent after an opt-out request.

9. YOUR PRIVACY RIGHTS AND REQUESTS

Subject to applicable law, you may request to:

  • Access personal information we maintain about you.

  • Correct inaccurate contact or account information.

  • Request deletion of personal information that we are not legally required to retain.

  • Withdraw consent for communications where consent is the applicable basis for processing.

  • Opt out of promotional emails or SMS messages.

  • Ask questions about how your information is collected, used, or disclosed.

To submit a request, contact us at [Insert your official business email].

We may need to verify your identity before fulfilling certain requests. We will respond in accordance with applicable law and explain any limitations that apply to your request.

Withdrawing consent for promotional communications does not necessarily stop essential service communications or erase records we must retain for legal, security, or administrative purposes.

10. DATA BREACHES AND SECURITY INCIDENTS

If CÔR STUDIO discovers a security incident involving personal information, we will assess the incident and take reasonable steps to contain it, investigate its scope, and protect affected individuals.

Where applicable, we will provide notifications to affected individuals and the appropriate authorities in accordance with Puerto Rico's applicable data-breach notification laws and other relevant legal requirements.

The timing, content, and method of notification will depend on the nature of the incident